Technical Lead, IT/Network Technician

Shared Harvest | myCovidMD™ is looking for a qualified IT/Network Technician that will install and maintain computer systems and networks in order for the organization to achieve the highest technical functionality. Also versed in some level of software development and can readily communicate and serve as a Project Manager as needed with a dev shop. A successful IT/Network Technician must have a thorough knowledge of computer software and hardware as well as an understanding of a variety of internet applications, networks, and operating systems. The ideal candidate would also have excellent troubleshooting abilities and attention to detail. The Shared Harvest Technical Lead will also train in-house users of the systems to ensure effective, efficient, and safe usage of the IT infrastructure. Necessary skills thus include clear interpersonal communication.

Responsibilities for this position include:
A qualified IT/Network technician would be able to design and install well-functioning computer networks, connections, and cabling. These networks must then be maintained in ways that optimize performance and the IT/Network technician must be able to ensure the security and privacy of the aforementioned networks and computer systems. It is also required that applicants have the interpersonal skills to be able to provide orientation and guidance to volunteers and coworkers on the computer and network usage using comprehensive advice and instructions as well as the ability to install and configure appropriate software according to the needs of users.  Excellent and clear recordkeeping is also necessary in order to log all repairs, replacements, and maintenance schedules so that it may also be possible to detect network or equipment failures or shortages.

Requirements for this position:
Applicants must have a degree in Computer Science, Engineering, or a relevant field AND/OR must have proven experience as an IT/Network Technician or in a similar, relevant position. It is also a requirement that applicants have excellent diagnostic, problem-solving, and analytical skills. Communication, organization, and time management skills are also necessary for success in this position. IT/Network Technicians should also have an in-depth understanding of diverse computer systems and networks, knowledge of LAN/WAN networks, TCP/IP protocols, and network technologies. Security and privacy principles are paramount and any applicants should have a total understanding of internet security and data privacy. Certification as an IT/Network Technician is preferred (e.g. A+, Network+, etc.). Also, proficiency in web app development, mobile systems, and state-mandated vaccination systems (PrepMod and myTurn).

Hours:  Full time with flexibility surrounding technical emergencies.

Salary: Credential dependent.

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